Privacy Policy
Effective Date: 04/09/2025
The Mother Method (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, subscription services, or one-to-one support.
1. Information We Collect
We may collect the following types of information:
Personal Identification Data: Name, email address, phone number, billing details.
Therapy/Mentorship Data: Information you choose to share during sessions, intake forms, or assessments.
Technical Data: IP address, browser type, and website usage through cookies and analytics.
Subscription Data: Preferences, feedback, and engagement with daily email activities.
2. How We Use Your Information
We process your information for the following purposes:
To provide subscription services and deliver daily email content.
To schedule and deliver one-to-one therapy or mentorship sessions.
To process payments and manage your account.
To communicate with you about updates, offers, or changes to our services (with your consent).
To comply with legal and professional obligations.
3. Legal Basis for Processing
We process your data under one or more of the following lawful bases (as defined by GDPR):
Your consent (e.g., subscribing to emails).
To perform a contract (e.g., delivering paid services).
To comply with legal obligations.
For our legitimate interests (e.g., improving services).
4. Confidentiality & Therapy Records
Any information shared in one-to-one sessions is treated as confidential and stored securely. Exceptions apply only if:
There is a risk of harm to yourself or others.
We are legally required to disclose information.
5. Data Storage & Security
Personal data is stored securely using encrypted systems and protected third-party platforms.
Access is restricted to authorised personnel only.
We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.
6. Sharing Your Information
We do not sell or rent your data. We may share information only with
Trusted third-party service providers (e.g., payment processors, email platforms).
Legal or regulatory bodies, where required.
All third-party providers are GDPR-compliant and only process data on our behalf.
7. Your Rights (under GDPR)
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to how your data is processed.
Withdraw consent at any time.
Request transfer of your data to another provider (data portability).
To exercise these rights, please contact us at hello@themothermethod.com
8. Data Retention
Subscription data is retained for as long as you remain subscribed.
Therapy and mentorship records are retained securely for 3 years in line with professional practice guidelines.
After this period, records are securely destroyed.
9. Cookies
Our website may use cookies to improve user experience and track analytics. You can manage or disable cookies in your browser settings.
10. International Transfers
If we transfer your personal data outside the UK/EU, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, please contact:
The Mother Method
Email: hello@themothermethod.com
Website: www.themothermethod.com